Frequently Asked Questions
Discover the balance of ancient wisdom and modern skincare.
Are Biotique products 100% natural?
Yes, our products are formulated with 100% botanical extracts, organic ingredients, and are free from synthetic fragrances and harmful preservatives.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International shipping timelines vary between 7-14 business days depending on the destination.
What is your return policy?
We offer a 15-day return policy for unused and unopened products in their original packaging if you are not completely satisfied with your purchase.
Are your products tested on animals?
No, Biotique is a cruelty-free brand. We do not conduct animal testing on any of our formulations or finished products.
Which skin type are your products suitable for?
We offer specialized ranges for all skin types, including oily, dry, sensitive, and combination skin. Each product description includes specific skin-type recommendations.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and various digital wallets to ensure a secure and seamless checkout experience.